What is your 100% satisfaction guarantee policy?

by Odessa Maids - April 15, 2015

We want our customers to be amazed y with our service today and tomorrow. And if you are not absolutely satisfied with the cleaning, we confidently back it up with Odessa Maids’ 100% satisfaction guarantee.

 

If you’re not content with your cleaning let us know within 24 hours and we will return to your home within 48 hours to re-clean any area you were not 100% satisfied with.

 

This guarantee applies to recurring house cleaning performed at a flat rate. This guarantee does not apply for hourly, one-time, or initial cleanings.  It does not apply if the cleaning crew was hindered in performing their job such as, for example, other contractors performing work in the home, no running water or electricity, etc.

.